Recently in the news you may have heard about individuals receiving phone calls from someone posing as a local bank, requesting personal and account information.
You may have also heard about emails that look like they are from an individual’s bank offering downloads or requesting personal and account information.
Everett Bank will NEVER call or email you asking for account or personal information. If you ever receive a phone call or email like this, do not give out your information and please notify us right away.
We will also NEVER ask you to download anything in an email and that includes Facebook or any other social networks.
To report a suspicious call or email, or to simply ask questions, please call Everett Bank during normal business hours, at 617-387-1110.
For more Online Security Tips - review the following brochures:
Report suspicious activity you notice relating to your PC or use of your PC to the appropriate parties and do so as quickly as possible. If you notice suspicious activity relating to accounts at Everett Bank that you access online, promptly report that activity to us.
You may set your browser to disable or delete cookies; however, this may affect your ability to use certain site features, including some of our products and services.
E-mail is not a secure transmission route so you should never include sensitive personal information like your social security number, account number, or personal identification number (PIN). If you would like to communicate this type of information to Everett Co-operative Bank, please call us directly at 617-387-1110.
If you suspect suspicious or fraudulent activity related to your Everett Bank account(s), please let us know right away. You should also contact your Internet Service Provider so they may block suspect companies from your e-mail inbox. To learn more about how to control and manage your incoming e-mails, please refer to your Internet Service Provider's online resources.
Increasingly, Americans are receiving fraudulent e-mails that direct recipients to websites where they are asked to provide confidential, personal and financial information. These e-mails may vary significantly. Some claim that the individual's personal information is necessary to assist in the fight against terrorism or for some other alleged legal purpose. Other e-mails purport to be from government agencies, legitimate financial institutions or even the new social media platforms, such as Facebook or YouTube. The e-mail may claim that there is a problem with an account and will provide a link to a site that may look authentic. The e-mail may even ask you to download something. You may be asked to input personal information such as bank account numbers, PINs or a Social Security Number. These fraudulent schemes are commonly known as "phishing". DO NOT provide any personal information by clicking on the link. DO NOT click or download items in an e-mail. Everett Bank will never ask for personal information over the telephone or e-mail.
If you suspect Identity theft or fraud involving Everett Bank, contact us immediately at at 617-387-1110.
Additionally, we advise that you report any suspicious e-mail activity to the FTC. Submit information regarding the "phishing" file by entering a complaint with the FTC website. If you believe you have been defrauded, file your complaint at www.ftc.gov. You can also visit the FTC's identity Theft website to learn how to minimize the financial damage from identity theft.
Elder financial fraud is increasingly becoming one of the most common forms of elder abuse. Elder fraud targets older adults and attempts to deceive them with promises of goods, services, or financial benefits that do not exist or will never be paid or given. Elder financial exploitation occurs when someone “illegally or improperly uses a senior’s money or other property.” Scammers tend to target adults over the age of 50, and most often prey on those who are isolated, lonely, physically or mentally challenged, unfamiliar with their own finances, or have recently lost a spouse. Scammers can be a complete stranger; pose as a trustworthy helper such as a nurse, accountant, lawyer, or even be a family member. If you feel you may be a victim of elder financial fraud or abuse, we encourage you to report this abuse to one of the following agencies:
Please visit the MA Division of Bank’s website for additional information regarding elder financial abuse, fraud and exploitation located at https://pilot.mass.gov/elder-financial-abuse-fraud.